Bowraven.com site terms and policies

Store Policies – Here are Bowraven.com’s store policies

Your Statutory rights are not affected by any of the following store policies.

Ordering Online
Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information.

This online system is 100% secure. We encourage you to feel comfortable using your credit card or debit card to conduct commerce on our site. For these type of payments we use the secure PayPal Payment Gateway.

PayPal accepts all major credit and debit cards (Visa, MasterCard, American Express, and Discover), as well as eChecks, and bank transfers. If you wish, you may also send us a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

You may also send the funds directly to our back account, by bank transfer and if you are in the UK and us Faster Payments, we should be able to ship your products as soon as we have cleared funds in the account. However, you will need to contact us during office hours, which are between 9am and 5pm UK time.

If you wish to send payment by cheque or by bank transfer, please contact our accounts department at: accounts@bowraven.com Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal cheque.

To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return/Refund Policy
Every item we sell can be downloaded once it has been paid for. If you are not satisfied with the goods and inform us within 30 days of your receipt of the goods, we will arrange for a full refund.

Or we will exchange items if they are faulty on delivery to you and we are notified within 30 days of the customers receipt of the product.

Delivery Information
Delivery charges are free, as they can be downloaded straight to your computer.

Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication.

Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints
If we should receive a complaint about any part of our service,then it will be dealt with promptly (we will reply within 5 working days).

Your complaint will then be dealt with confidentially, and effectively. Should you have a complaint, it should be sent to services@bowraven.com

Terms Of Use – Here are Bowraven.com’s terms of use

Your Statutory rights are not affected by any of the following terms and conditions.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time.

You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as ‘customer’ in this agreement.

Rules For Online Conduct
By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Limitation Of Liability And Warranty
CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER’S OWN RISK. SERVICES ARE PROVIDED ‘AS IS,’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:

1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND

2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks
All trademarks appearing on the service are trademarks of their respective owners.

Privacy Information – Here is Bowraven.com’s privacy information

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

We use customer contact information from the registration form to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to unsubscribe.

Unique identifiers are collected to verify the user’s identity and for use in our record system. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. Our site uses an order form for customers to request information, products, and services.

We collect visitor’s contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user’s identity and for use as account numbers in our record system.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

Unsubscribe
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages. Send an email to us by visiting the Contact Page. Manage your email Subscriptions.

Correct/Update
This site gives users the following options for changing and modifying information previously provided. Send an email to us by visiting the Contact Page.

Web Browser Cookies

Like most websites, this one uses “cookies”. “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don’t have to re-enter it each time you visit our site. Our site’s registration form requires users to give us contact information, like their name and email address, and unique identifiers.